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Frequently Asked Questions

  1. What type of materials are your signs made from?
  2. Where can I make purchases?
  3. What is the best way to contact Wish Upon A Sign?
  4. Can I hang my sign outside?
  5. Do you sell wholesale?
  6. How do I create an account?
  7. I forgot my password and cannot log in.
  8. How do I pay?
  9. What Wholesale Gift Shows can I find you at?
  10. Does the listed size of the sign include the ribbon?
  11. Will signs I added to my cart still be there if I need to continue shopping at a later time?
  12. I received my order and an item is missing. What should I do?

  1. What type of materials are your signs made from?
    We use high quality Medium-density fiberboard (MDF). A very stable material that does not crack and has very little to no warping. We paint each sign with high quality interior paint. The paint has a satin finish and can be cleaned with a soft cloth and mild detergent.

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  2. Where can I make purchases?
    Wholesale customers can create an account and make purchases online or at a Gift Show. Retail customers can make purchases at one of the many craft shows we do throughout California, Nevada and Arizona. Please contact us to find out when we will be in your area.

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  3. What is the best way to contact Wish Upon A Sign?
    Please email us at wishuponasign@gmail.com for the fastest response.

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  4. Can I hang my sign outside?
    Our sign are specifically made for indoor use ONLY. If you want to hang one outside you would need to make sure it is completely protected from sun and rain.

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  5. Do you sell wholesale?
    Yes we do. Please click on the Wholesale Catalog link on the left hand side. You will be directed to a page where you can log in or create an account.

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  6. How do I create an account?
    If you are a wholesale customer, you can create an account by clicking on the "Wholesale Catalog" link on the left hand side under "In The Shop"

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  7. I forgot my password and cannot log in.
    Please request a new password. You can do this by clicking on the "Password forgotten?" link on the log in page. A new password will be sent to your e-mail. If you have forgotten the e-mail you used to create your account please contact us and we will let you know which one you used.

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  8. How do I pay?
    We use a secure payment gateway for all of our online orders. You will be asked for your credit card number at check-out. For your safety we do not store or have access to this number. You will be required to enter it each time you check out.

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  9. What Wholesale Gift Shows can I find you at?
    Please click on the events link on the left hand side to see our wholesale show schedule.

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  10. Does the listed size of the sign include the ribbon?
    No, the dimensions listed are for the board only.

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  11. Will signs I added to my cart still be there if I need to continue shopping at a later time?
    Yes, anything you add to your cart will stay there until you check out.

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  12. I received my order and an item is missing. What should I do?
    Please contact us within 48 hours of receiving your order with any problems. You can call us at 408-219-3819 or email us at wishuponasign@gmail.com

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